Part of the problem is that we were never given any training on email. We were just given an email address and no operating instructions. Can you imagine the result of giving people the keys to a car, without telling them how it works or how to drive responsibly? We’d all end up driving on the wrong side of the road and honking at green lights.

That’s what we are doing with email.

Medium.com click the link to read the rest of the story.

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